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Here is some information for our out-of-town families to help you navigate around Richmond and the VCU Medical Center. 





If you are an out-of-town family, there are two “homes away from home” that may be of interest to you.  There are also several local hotels that offer discounts to families of patients of VCU Medical Center

The Hospitality House

The Hospitality House serves surgery patients and their families, and outpatients receiving continuing treatment at VCU Health System. The House has community rooms, art classes, and other amenities to make visitors feel more comfortable. Nearly all of the furnishings, services, and operating costs are provided by donations and volunteers. Visitors are asked to contribute what they can toward the nominal cost of the room. Guests must be fourteen years of age or older to stay at the Hospitality House.

The address is 612 East Marshall Street Richmond, VA 23219.

For more information, please call (804) 828-6901

Ronald McDonald House

The Ronald McDonald House is a second option for you and your family to stay while your child is at VCU Health System. The house is run by a non-profit organization, the Ronald McDonald House Charities of Richmond, Va, Inc.

The address is 2330 Monument Ave., Richmond, Va 23220. 

For more information, please call (804) 355-6517.

Local Hotels

Many hotels in the area offer discounts to families of patients at VCU Medical Center. Call the Conceirge Desk at 804-628-1011  for a current list.

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Places to eat at VCU Health System:

The hospital Cafeteria is located on the first floor in the Main Hospital. Within the Cafeteria there are two additional dining choices: Chick-Fil-A and Subway.

Hospital Cafeteria hours:

  • Breakfast, Monday-Friday - 6:30 am to l0:00 am
  • Breakfast, Weekends - 7:00 am to 10:00 am
  • Lunch, Monday-Friday - 11:00 am to 3:00 pm
  • Lunch, Weekends - 11:00 am to 3:00 pm
  • Dinner, Monday-Friday - 4:30 pm to 8:00 pm
  • Dinner, Weekeneds - 4:30 pm to 8:00 pm

Gateway Building Food Court

On the Ground floor of the Gateway Building there is a food court with McDonald's and Alpine Bagel Restaurant.

Coffee, Cappuccino

The Cappuccino Espress are gourmet coffee carts operated by EspressOasis. A portion of the proceeds from these carts goes to the MCV Auxiliary for patient care items. The Cappuccino Espress is located in Main Hospital, 1st Floor.

Hours of operation:

  • Monday-Friday - 6:00 am to 6:00 pm
  • Saturday - 7:00 am to 4:00 pm
  • Sunday - 7:00 am to 12:00 pm

Vending machine locations:

  • Main Hospital | Next to Cafeteria
  • Main Hospital | Pediatric Floor

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